FAQ

Kalaon Collection curates handcrafted home décor inspired by Indian artistry—bringing elegant textures, intricate embroidery, and timeless cultural craftsmanship to modern European homes.

Yes. Every piece is handcrafted by skilled artisans. Slight variations in embroidery and finish are natural and make each item unique.

All products are ethically sourced from artisan communities in India, supporting craftsmanship and fair trade practices.

We work with premium textiles like cotton, velvet, silk, dupion silk, and traditional embroidery threads such as zardozi, gota patti, and woolwork.

No. All cushion listings are for covers only, unless specifically mentioned otherwise.

We recommend spot cleaning or professional dry-cleaning. Avoid machine washing and tumble drying to protect delicate embroidery.

Yes, we ship across Europe and selected international locations. Shipping costs appear at checkout.

  • Poland: 2–5 business days

  • Europe: 5–10 business days

  • International: 10–14 business days

  • Shipping time may vary depending on location.

We accept returns within 14 days for unused products in original packaging, except custom orders. Contact us at kalaaoncollection@gmail.com to start a return.

Yes. Gift wrapping and handwritten notes are available on request.

Yes! Custom sizes, fabrics, or embroidery may be available depending on artisan schedule. Contact us for custom requests.

Yes — we collaborate with designers, wedding planners, and corporate gifting clients. Contact us to discuss your project.

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